Privacy Policy

AURA HOTEL (A UNIT OF AUROMA ENTERPRISES) as part of the Hotels policy cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how http://aurahotel.in/ can collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information.

This Privacy Policy applies to all room users, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all our room services, including our websites (including http://aurahotel.in/ and any of its subdomains, the “Website”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws. Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at crs@aurahotel.in.

Cancellation Policy

  1. For Cancellation upto 48 hrs, there will be no penalty on the advance payment.
  2. For Cancellation between 24-48 hrs, there will be deduction of 50% payment of total advance
  3. For cancellation <24 hrs, upto 75% payment will be deducted on the total amount
  4. For last minute cancellation <4 hrs, there will be no refund on the advance paid.

Refund Policy

  1. Refunds will be given to all bookings at 100% payment before 48 hrs of Checking date
  2. Once booking is cancelled, refund will be processed in the original mode of payment, which will be credited within 7 to 14 working days

Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Contact Us

If you have any questions about these Terms, please contact us.